The Interest Minded Leader
Have you ever left a conversation believing it was resolved only to have it pop up again and again? Frequently, this is because we haven’t yet addressed the legitimate interests behind our own and the other person’s positions. In this session, you will learn to identify the multiple conversations that run concurrent in each exchange. You will learn common needs and interests associated with each and the strategies and tools that support resolve. This includes how to:
- Ask meaningful questions
- Capture and clarify understanding and meaning
- Identify and communicate feelings
- Identify and communicate needs and interests
- Navigate defensiveness
This isn’t just about employing strategies in conflict situations, but about changing the ways in which you view your own and other people’s motivation. By adopting an interest-based mindset, you will learn to look for what really matters and expand the possible solutions.
You will have the opportunity to practice new skills, consider how they might apply in your unique context, anticipate challenges, and work through diverse staff and stakeholder scenarios.
Date and Time
Wednesday, October 23, 2024, from 8:30 AM to 4:00 PM
Please note: This is an in-person event.
Location and registration
Venue: Okanagan Golf Club
Room: Banquet room
Address: 3200 Via Centrale, Kelowna, BC V1V 2A4
Agenda
8:30 to 9:00 am
Networking and Registration
9:00 to 10:00 am
The Interest Minded Leader
10:00 to 10:15 am
Break
10:15 am to 12:00 pm
Workshop continuation
12:00 to 1:30 pm
Lunch (not provided)
1:30 to 2:00 pm
Workshop continuation
2:00 to 2:15 pm
Break
2:15 to 3:15 pm
Practice new skills, consider how they might apply in your unique context, anticipate challenges, and work through diverse staff and stakeholder scenarios.
Transfer of skills to the workplace and Wrap up of work shop
Closing
Language
This event will be in English. Please note that the events will not include simultaneous translation services. Participants will be able to submit their questions in the language of their choice and a moderator will help with translation.
Speakers and Moderator Bios
Deborah Kocay
Deb has been an Informal Conflict Resolution (ICR) Practitioner with the CRA for 9 years. She initially took her mediation certification training from Mount Royal College (now University) in Calgary. Since being trained she has been actively involved in mediating, coaching, and facilitating training. She finds the mediation skills fit well with her background in Adult Education from the University of Calgary. Her specialty is in Adult Learning in the Workplace. Deb enjoys connecting with other people and always appreciates opportunity to be involved in the NMC. When not working Deb enjoys hiking and skiing in the nearby Rockies.
Jon Hoogerdyk
Jon Hoogerdyk started his adventure with the NMC on October 23, 2023 as the new Regional Lead for British Columbia and Yukon. Jon previously worked for the Correctional Service of Canada where he worked as Manager, Assessment and Intervention, and has been with CSC for 25 years where his focus was Public Safety and safe reintegration of offenders within the community.
Jon is an active facilitator with the Joint Learning Program. He is a certified conflict coach and mediator who values dynamic communication with counterparts and collateral resources as means or creating solutions exploring creative options. He is looking forward to this opportunity to make new connections and assist in creating positive change
Resources
Details to come
Your feedback is important to us
Please complete the feedback questionnaire after the event, thank you!
For more information about BC NMC activities contact your regional Lead : jon.hoogerdyk@csps-efpc.gc.ca
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