With data up to September 30, 2025

File created: Nov 21, 2025

Usage Table

The table below details the extent to which different organisations across the Government of Canada are using different CDS Offerings. For more information on the source of these data, see the “About the Data” tab. The cells in the table below are defined as follows:

  • GC Forms indicates the number of published forms with at least eight submissions.
  • GC Notify indicates the number of notification services that have one or more services that are “non-test” and “live” which have sent a notification.
  • GC Design System indicates number of live services we’re aware of which use GC Design System, or a derivative design system.
  • GC Issue and Verify indicates if the EDCP team is collaborating or meeting with a group within an organisation on GC I&V.
  • GC Key indicates the number of services that are using GC Key for authentication within an organisation.
  • Interac Sign In indicates the number of services using Interac Sign In for authentication within an organisation.
  • GC Sign In indicates if Digital Credentials is collaborating or meeting with a group within an organisation on GC Sign In.
  • GCCFC indicates the number of services using GCCFC for authentication within an organisation
  • GC Feedback indicates whether the organisation is using the page feedback tool to collect feedback on any webpage.
  • GC Task Success Survey indicates whether the organisation is using the TSS to measure task success on any webpage.
  • Canada.ca AI Answers indicates whether an organisation is collaborating with the AI Answers team.
  • UX Expert Review indicates whether a department has engaged the services of the BES UX Expert Review team.
  • Bespoke Engagement indicates whether a department has collaborated with BES outside of UX Expert Reviews.
Organisations Using a CDS Product
Uses Any CDS Offering
Platform
DTO
Digital Credentials
BES
 Total Offerings Used
GC Forms GC Notify GC Design System GC Feedback GC Task Success Survey Canada.ca AI Answers GC Issue and Verify GCKey Interac Sign In GC Sign In GCCFC UX Expert Review Bespoke Engagement
Total Offerings Used — 71 56 49 7 34 38 11 7 24 25 24 14 1 5 —
Accessibility Standards Canada ✔️ 2 2 - - - - - - - - - - - 2
Administrative Tribunals Support Service of Canada - - - - - - - - - - - - - - -
Agriculture and Agri Food Canada ✔️ 12 12 - ✔️ ✔️ - ✔️ 1 1 - - - - 7
Atlantic Canada Opportunities Agency ✔️ 18 1 - ✔️ - - - 2 2 - - - - 5
Canada Border Services Agency ✔️ 223 11 - ✔️ ✔️ - ✔️ 2 2 ✔️ - - - 8
Canada Economic Development for Quebec Regions ✔️ 26 1 - - - - - - - - - - - 2
Canada Employment Insurance Commission - - - - - - - - - - - - - - -
Canada Energy Regulator ✔️ 2 - - ✔️ - - - 1 1 ✔️ - - - 5
Canada Revenue Agency ✔️ 27 12 - ✔️ ✔️ ✔️ - - 2 ✔️ - - - 7
Canada School of Public Service ✔️ - 5 - ✔️ - - - - - - - - - 2
Canadian Centre for Occupational Health and Safety - - - - - - - - - - - - - - -
Canadian Food Inspection Agency ✔️ 51 4 - ✔️ ✔️ - - 1 1 ✔️ - - - 7
Canadian Grain Commission ✔️ 4 3 - - - - - - - - - - - 2
Canadian Heritage ✔️ 75 2 - ✔️ ✔️ - - 2 2 ✔️ 3 - - 8
Canadian Human Rights Commission ✔️ - 4 - - - - - - - - - - - 1
Canadian Institutes of Health Research ✔️ 9 - - - - - - - - ✔️ - - - 2
Canadian Intellectual Property Office - - - - - - - - - - - - - - -
Canadian Intergovernmental Conference Secretariat - - - - - - - - - - - - - - -
Canadian International Trade Tribunal - - - - - - - - - - - - - - -
Canadian Northern Economic Development Agency ✔️ - - - ✔️ - - - - - - - - - 1
Canadian Nuclear Safety Commission ✔️ 1 3 - - - - - 1 1 - - - - 4
Canadian Radio-television and Telecommunications Commission ✔️ - - - - ✔️ - - 1 1 - - - - 3
Canadian Security Intelligence Service ✔️ 201 - - - - - - - - - - - - 1
Canadian Space Agency ✔️ 37 1 - - ✔️ - - - - - - - - 3
Canadian Transportation Agency ✔️ - 1 - - - - - - - - - - - 1
Civilian Review and Complaints Commission for the RCMP - - - - - - - - - - - - - - -
Communications Security Establishment Canada ✔️ 5 9 - - - - - - - - - - - 2
Copyright Board Canada ✔️ 1 - - - - - - - - - - - - 1
Correctional Service Canada ✔️ - 18 - ✔️ - - - 2 2 - - - - 4
Courts Administration Service ✔️ - - - - - - - - - - - ✔️ - 1
Crown-Indigenous Relations and Northern Affairs Canada ✔️ 3 - - ✔️ ✔️ ✔️ - - - - - - - 4
Department of Finance Canada ✔️ 58 1 - ✔️ ✔️ - - - - - - - - 4
Department of Justice Canada ✔️ 9 3 - - ✔️ - - 1 1 - - - - 5
Elections Canada ✔️ 9 4 - - - - - - - - - - - 2
Employment and Social Development Canada ✔️ 56 81 1 ✔️ ✔️ ✔️ ✔️ 3 3 ✔️ - - - 10
Environment and Climate Change Canada ✔️ 17 27 - ✔️ ✔️ ✔️ - 2 2 ✔️ 1 - - 9
Federal Economic Development Agency for Northern Ontario - - - - - - - - - - - - - - -
Federal Economic Development Agency for Southern Ontario ✔️ 1 - - - - - - - - - - - - 1
Financial Consumer Agency of Canada ✔️ - - - ✔️ ✔️ - - - - - - - - 2
Financial Transactions and Reports Analysis Centre of Canada ✔️ 40 6 - - ✔️ - - - - - - - - 3
Fisheries and Oceans Canada ✔️ 15 28 2 ✔️ ✔️ - - 1 1 ✔️ - - - 8
Global Affairs Canada ✔️ 66 26 - ✔️ ✔️ - - - - ✔️ 2 - - 6
Health Canada ✔️ 46 47 2 ✔️ ✔️ ✔️ - 1 1 - 1 - - 9
Housing, Infrastructure and Communities Canada - - - - - - - - - - - - - - -
Immigration and Refugee Board of Canada ✔️ - - - - - - - - - - 1 - - 1
Immigration, Refugees and Citizenship Canada ✔️ 89 32 1 ✔️ ✔️ ✔️ ✔️ 1 1 ✔️ 1 - - 11
Impact Assessment Agency of Canada ✔️ 3 - - ✔️ - - - 1 1 - - - - 4
Indigenous Services Canada ✔️ 39 18 - - - ✔️ ✔️ - - - - - - 4
Indigenous Services Canada & Crown-Indigenous Relations and Northern Affairs Canada ✔️ - - - ✔️ ✔️ - - - - - - - - 2
Innovation, Science and Economic Development Canada ✔️ 5 5 - ✔️ ✔️ ✔️ - 2 2 - - - - 7
Invest in Canada - - - - - - - - - - - - - - -
Library and Archives Canada ✔️ 23 5 - ✔️ ✔️ - - - - ✔️ 1 - - 6
Military Grievances External Review Committee ✔️ - 1 - - - - - - - - - - - 1
Military Police Complaints Commission of Canada - - - - - - - - - - - - - - -
National Defence ✔️ 283 58 - ✔️ ✔️ - - - - ✔️ - - ✔️ 6
National Film Board - - - - - - - - - - - - - - -
National Research Council Canada ✔️ 22 1 - - ✔️ - - - - - - - - 3
National Security and Intelligence Review Agency - - - - - - - - - - - - - - -
Natural Resources Canada ✔️ 22 20 - ✔️ ✔️ ✔️ - 3 3 ✔️ 10 - - 9
Natural Sciences and Engineering Research Council of Canada ✔️ 4 - - ✔️ - - - - - - - - - 2
Office of the Auditor General of Canada ✔️ 10 - - - - - - - - - - - - 1
Office of the Chief Electoral Officer ✔️ - 1 - - - - - - - - - - - 1
Office of the Commissioner of Lobbying of Canada ✔️ 2 2 - - - - - - - - - - - 2
Office of the Commissioner of Official Languages ✔️ - - - - - - - - - ✔️ - - - 1
Office of the Intelligence Commissioner - - - - - - - - - - - - - - -
Office of the Public Sector Integrity Commissioner of Canada - - - - - - - - - - - - - - -
Office of the Secretary to the Governor General - - - - - - - - - - - - - - -
Office of the Superintendent of Financial Institutions ✔️ 5 - - - - - - - - ✔️ - - - 2
Offices of the Information and Privacy Commissioners of Canada - - - - - - - - - - - - - - -
Pacific Economic Development Canada ✔️ - 1 - - ✔️ - - - - - - - - 2
Parks Canada ✔️ 76 3 - - - - - - - - 1 - - 3
Parliament of Canada - - - - - - - - - - - - - - -
Parole Board of Canada ✔️ 4 - - - ✔️ - - - - - - - - 2
Patented Medicine Prices Review Board Canada - - - - - - - - - - - - - - -
Polar Knowledge Canada - - - - - - - - - - - - - - -
Prairies Economic Development Canada ✔️ 6 2 - - ✔️ - - - - - - - - 3
Privy Council Office ✔️ 10 - - - ✔️ - - - - - - - - 2
Public Health Agency of Canada ✔️ 16 23 - ✔️ ✔️ ✔️ - - - - - - - 5
Public Prosecution Service of Canada - - - - - - - - - - - - - - -
Public Safety Canada ✔️ 13 6 - ✔️ ✔️ - - - - ✔️ 2 - ✔️ 7
Public Service Commission of Canada ✔️ 25 1 - - ✔️ - - 1 1 ✔️ - - - 6
Public Services and Procurement Canada ✔️ 437 34 - ✔️ ✔️ - - 2 2 ✔️ - - ✔️ 8
Royal Canadian Mint - - - - - - - - - - - - - - -
Royal Canadian Mounted Police ✔️ 7 47 - - ✔️ - - 1 1 - 1 - - 6
Secretariat of the National Security and Intelligence Committee of Parliamentarians - - - - - - - - - - - - - - -
Service Canada ✔️ 42 75 6 ✔️ - - - - - ✔️ - - ✔️ 6
Shared Services Canada ✔️ 65 18 2 - - - ✔️ 1 1 ✔️ - - - 7
Social Sciences and Humanities Research Council ✔️ 4 - - ✔️ - - - - - - - - - 2
Social Security Tribunal of Canada ✔️ - - - ✔️ ✔️ - - - - - - - - 2
Statistics Canada ✔️ 121 11 - - ✔️ - - - - - 1 - - 4
The Correctional Investigator Canada - - - - - - - - - - - - - - -
The National Battlefields Commission - - - - - - - - - - - - - - -
Transport Canada ✔️ 31 60 1 - ✔️ - ✔️ - - ✔️ 1 - - 7
Transportation Safety Board of Canada - - - - - - - - - - - - - - -
Treasury Board of Canada Secretariat ✔️ 353 18 - ✔️ ✔️ ✔️ - 1 1 ✔️ - - - 8
Veterans Affairs Canada ✔️ 70 3 - - ✔️ - - 4 4 - 2 - - 6
Veterans Review and Appeal Board - - - - - - - - - - - - - - -
Women and Gender Equality Canada ✔️ 2 - - ✔️ - - - - - ✔️ - - ✔️ 4

By Department

Organisation Size Uses CDS Offerings Does Not Use CDS Offerings Total
Large 10 0 10
Medium 29 2 31
Small 22 8 30
Micro 10 17 27

By How We Work Together

Offering Inquiry Meeting Using a product or service Ongoing collaboration
Bespoke Engagement 1 2 3 0
Canada.ca AI Answers 0 0 0 11
GC Design System 0 0 7 0
GC Feedback 0 0 34 0
GC Forms 0 0 56 0
GC Issue and Verify 3 5 0 2
GC Notify 0 0 49 0
GC Sign In 9 23 7 2
GC Task Success Survey 0 0 38 0
GCCFC 0 0 14 0
GCKey 0 0 24 0
Interac Sign In 0 0 25 0
UX Expert Review 0 0 0 1

About the Data

General

  • The “involvement” or “seriousness” of CDS Interactions with outside parties are rated on an ordinal scale, from least to most serious.
  • An inquiry is where an outside group contacts a BU to see if there’s a potential partnership (or vice versa). It is the “least involved” type of interaction and does not reach the level of “working with” CDS but is recorded in case future reporting needs change.
  • A meeting is where CDSers meet with the outside group to discuss a potential collaboration, but there’s no working relationship yet
  • Using a product or a service is where an outside group is actively using a product or a service, typically through self service potentially with some level of support. For example, a group using GC Design System on their website.
  • An ongoing collaboration is the “most involved” type of interaction, where the outside group is actively working with a group at CDS to develop something, and CDS is directly providing labour and/or resources to aid the outside group.
  • For situations where there are multiple interactions with a group, the level of interaction is reported as the “stronger” interaction that has happened. For example, if a group has sent inquiries, had meetings, and is now actively using GC Sign In, this is reported as “Using a product or service”.
  • Only organisations considered “GC Departments” in the GC Organisation data set are included.
  • Instances where the partner organisation is listed as CDS are excluded from this data set and subsequent analysis
  • Where data was not provided in the template provided, or where it did not include documentation, interpretations, inferences, and assumptions made are noted below.

BES Services

  • Data is derived from a spreadsheet sent by Muoyogbemi Popo, October 21, 2025.
  • The Services Team used the provided template, so data is imported as-is.

Legacy Credentials Products (Interac Sign In, GCCFC, GC Key)

  • The legacy credentials data is based on a CSV emailed by Kevin Roach on October 9, 2025.
  • The “volume” figures correspond to the number of authentications per department in September of 2025.
  • The ”RP URL” in the CSV was transcribed as the “engagement identifier”. It is assumed to represent a unique identifier for each relying party authentication service.

GC Sign In

  • GC Sign In data is exported from the GC Sign In CRM, exported on October 31, 2025.
  • The “Level of Interaction” reported for a GC Sign In partnership is listed as highest of all of the interactions GC Sign In has had with the partnership.
  • Only groups that have interacted with Sign In within the last year are listed in the data set.
  • The department is inferred from the contact email.

GC Issue and Verify

  • Data is derived from a spreadsheet sent by Lisa Nandoo on October 21, 2025.
  • The GCI&V Team used the provided template, so data is imported as-is.

Digital Transformation Office

  • The GC Feedback (PFT) and GC Task Success (TSS) data is based on a spreadsheet shared by Michèle-Renée Charbonneau on October 16, 2025.
  • The Canada.ca AI Answers data is based on a separate file sent to us by M-R on October 29, 2025. This file used the provided template, so data is imported as-is.
  • For PFT and TSS, there is no data available besides which departments have integrated the PFT or the TSS into their online presence. For all of these, it is assumed they meet the level of “Using a product or service”

GC Design System

  • GC Design System data is exported from the Platform BI & Reporting Dashboard on October 31, 2025.
  • Although a date filter is available for the dashboard, it was not clear what date data was being used to filter. Filtering data to only the past year produced incongruous results. Instead, data over the entire date range was exported.

GC Notify

  • GC Notify data is exported from the Platform BI & Reporting Dashboard on October 31, 2025.
  • The date filter on the dashboard was set to retain only entries dated Oct 1, 2024 through Sep 30, 2025 inclusive.

GC Forms

  • GC Forms data is exported from the Platform BI & Reporting Dashboard on October 31, 2025.
  • The date filter on the dashboard was set to retain only entries dated Oct 1, 2024 through Sep 30, 2025 inclusive.