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Tools and helpful links

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Wait, how do I do that?

UseProgramDeviceLogin details
Canadian School of Public Service (CSPS) Online Learning PlatformGC Learning PlatformMacBook or TabletTo Register: email@servicecanada.gc.ca and Personal Record Identifier (PRI)
To Login: email@servicecanada.gc.ca and Password
Unprotected services including email, calendar, chat, meetup and productivity tools such as spreadsheets, documents, slides. GSuiteMacBook or TabletYour GSuite credentials, and your YubiKey. 
Travel SystemHRG-STSMacbook (recommended) or TabletTravel Identification Number – TIN
Leave RequestsPeopleSoftTablet onlyPeopleSoft Username and Password
Pay and BenefitsPhoenix —
Compensation Web Application (CWA)
Tablet onlyMyKey, and PRI
Employee Performance (PMA)Public Service Performance Management (PSPM)TabletMyKey, and PRI
Unprotected communicationsSlackMacBook or TabletGoogle Single Sign-on
Collaboration tool (task management app/ digital Kanban)TrelloMacbook or TabletGoogle Single Sign-on

Slack guide (useful channels)

  • #general
  • #annonces-announcements: top-level internal announcements, also sent by email
  • #diversity-inclusion : Links and chats about DEI practices
  • #newcomers 
  • #overheard
  • Your manager will also share any channels you’ll need to join for your work, and there are also a number of channels you can join for learning or socializing. Browse all channels to find ones you might be interested in! 
Slack screenshot browse channels

Useful contact numbers

  • NSD (National Service Desk) 1-800-268-0408
  • The Public Service Pay Center 1-855-686-4729
  • The Pension Center 1-800-561-7930
  • The Canada Life Assurance Company (PSDCP, formerly Great-West Life) 1-855-415-4414
  • Employee Assistance Program (EAP) 1-800-268-7708, or 1-800-567-5803 (accessible), By Chat : Access EAP Chat (password: canada)
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