The National Managers’ Community is thrilled to announce an upcoming event that promises to be an unforgettable experience, and we want you to be a part of it!
Highlights include “The Interest-Minded Leader,” an interactive session for managers and aspiring managers seeking to elevate their communication and negotiation skills. This session will equip you with the tools to approach challenges with empathy, foster more meaningful connections, and achieve outcomes that benefit all parties involved.
Date and Time
Thursday, May 9, 2024, from 8:30 AM to 3:30 PM HM
Please note: This is an in-person event.
Location and registration
Canadian Energy Regulator – Room 2412 (Conference Center 10)
517 Tenth Avenue SW, Suite 210, Calgary, Alberta
Agenda
8:30 to 9:00 am
Registration / Networking
9:00 to 12:00 pm
The Interest Minded Leader
Have you ever left a conversation believing it was resolved only to have it pop up again and again? Frequently, this is because we haven’t yet addressed the legitimate interests behind our own and the other person’s positions. In this session, you will learn to identify the multiple conversations that run concurrent in each exchange. You will learn common needs and interests associated with each and the strategies and tools that support resolve.
This includes how to:
- Ask meaningful questions
- Capture and clarify understanding and meaning
- Identify and communicate feelings
- Identify and communicate needs and interests
- Navigate defensiveness
This isn’t just about employing strategies in conflict situations, but about changing the ways in which you view your own and other people’s motivation. By adopting an interest-based mindset, you will learn to look for what really matters and expand the possible solutions.
You will have the opportunity to practice new skills, consider how they might apply in your unique context, anticipate challenges, and work through diverse staff and stakeholder scenarios.
Facilitated by Francesca Clarke, Federal Informal Conflict Management System ICMS Network, Parks Canada and/et Deborah Kocay, ICMS, CRA
12:00 to 1:15 pm
Lunch (not included) / Networking / Kiosks
1:15 to 15:15 pm
Session continues – Practise and discussion
3:15 to 3:30 pm
Closing remarks
Language
This event will be in English. To note that the event will not include simultaneous translation services. Participants will be able to submit their questions in the language of their choice and a moderator will help with translation.
Facilitators and Guests
Resources
The Office of the Public Sector Integrity Commissioner of Canada is a part of the federal whistleblowing regime. As an independent agent of Parliament, Commissioner Harriet Solloway investigates wrongdoing in the federal public sector, as defined under the Public Servants Disclosure Protection Act, and helps protect from reprisal whistleblowers and those who participate in our investigations. Please visit the website to submit a protected disclosure, learn how we process a file, and read the case reports of findings. Parham, one of their representatives, will be in Calgary for the NMC Managers Connect event, so please contact : Communications@psic-ispc.gc.ca to arrange a presentation in your workplace.
Your feedback is important to us
Please complete the feedback questionnaire after the event, thank you!
For more information about Prairies & NWT NMC activities contact your regional Lead : kristine.johnston@csps-efpc.gc.ca
Learn about your Prairies & NWT – Regional connections
Sign up to the NMC information distribution list
Subscribe to the NMC News
