What is the Digital Innovation Network (DIN)?
The Digital Innovation Network (DIN) is a space for teams to come together, innovate, learn new ways of working and collaborate with experts to help you redesign and improve the services you deliver to your clients. If you’re uncertain about where to begin, the Digital Engagement team will guide you through our collaborative process. At the heart of DIN is putting users first by designing with and for users.
Why DIN?
Provides a safe space to experiment, create prototypes, test new solutions, fail fast and learn fast and do it all over again.
- Helps you fully understand the user experience through design thinking and collaborating with end users.
- Brings together multi-disciplinary teams of experts in user experience, service design, accessibility, data, digital technologies and more.
- Instills new ways of working – faster, agile, iterative, user-focused.
- Helps us learn from each other with best practices and case studies.
Our DIN Services
Exploration Lab
Rapidly test and prototype new ideas with access to the latest technology and software.
Human-centred design
Tackle key business problems and improve the services you deliver by applying design thinking and working directly with your users.
Digital accessibility
Unlocking digital inclusivity! From static web content to custom apps, rely on us for accessibility across the board.
The DIN team is working differently so you can too
The Digital Innovation Network (DIN) is not your typical service provider. Working with us means we:
- Don’t ask you to fill out forms.
- Don’t jump to solutions and do a deep dive with you into the problem.
- Put aside how things have always been done.
- Bring together multi-disciplinary teams to tackle your problems together.
- Help you gain deeper insights into your users and their needs.
- Don’t aim for perfection. Together we make small changes. Iterate. Test. Improve. Repeat.
- Equip you to do this on your own in future.
“Digital transformation isn’t just about technology; it’s about creating positive changes and achieving better outcomes. Technology is simply a tool. Our true focus should always be enhancing the user experience and driving superior results.”
Natalie Martel
PSPC Digital Champion
“We take the time to meet with our clients to really understand what they’re trying to achieve. We set expectations and we course correct together.”
André Arsenault
Director, Digital Innovation Network
